Frequently Asked Questions

 

Question:
How do I register for the DOI-approved online defensive driving course?

Answer:
Registration is quick and simple. You can click here to register online. Simply fill out all required fields and you can begin the online course immediately. You may also call us 24 hours a day, 7 days a week at (888) 714-7456 and register over the phone.

 

Question:
How do I receive up to 15% auto insurance reduction and a 3 point DMV credit?

Answer:
When you successfully complete our Delaware Department of Insurance (DOI) approved 6 hour online defensive course, you'll qualify for a mandatory 10% reduction on your automobile insurance for three (3) years.

If you have previously taken a 6 hour online defensive driving course, you may take our 3 hour refresher course within the 90 day period prior to the end of your initial three (3) year reduction to receive a 15% discount on your automobile insurance for an additional three (3) years.

The Department of Motor Vehicles (DMV) considers the satisfactory completion of a Department of Insurance (DOI) approved 6 hour insurance reduction course as a three (3) point credit. Please keep in mind that this credit is at the discretion of the DMV and may vary on an individual basis.

 

Question:
How much does the online course cost?

Answer:
Our Delaware Department of Insurance (DOI) approved online defensive driving course is affordable for every driver. Our everyday low price for the entire 6 hour insurance reduction course is just $34.95 and only $25 for the 3 hour refresher course, and includes all of the following:

  • All elements of the online course, including easy-to-read chapters, short open-book multiple-choice quizzes and final exam, and your Completion Certificate
  • Immediate access to the online course and FREE 24/7 Live Customer Support
  • Up to 15% auto insurance reduction for six (6) years
  • Three (3) point credit on your official DMV driving record

Regular classroom defensive driving courses charge similar fees, but don't offer the convenience of an online course that fits any schedule, or the peace of mind that our 24/7 Live Customer Support provides.

The tuition you pay guarantees that you will receive the finest educational materials, the best customer service and the most dependable and hassle-free online defensive driving program in Delaware.

If for any reason you are not satisfied with our service before you graduate, we offer a 100% money back guarantee with no questions asked.

 

Question:
How long does the online course take to complete?

Answer:
Our online course is designed to be self-paced and provides a comprehensive review of proper defensive driving techniques, DMV laws and licensing procedures, impaired driving issues, and the rules of the road. The 6 hour insurance reduction course has 14 chapters for a total of 6 hours of required instruction. The 3 hour refresher course has 10 chapters for a total of 3 hours of required instruction. Chapters are timed to ensure that you have enough time to learn all of the information and to meet Delaware state law requirements. Our program works around your busy schedule, so you can learn when it's convenient for you.

 

Question:
When do I get my Completion Certificate?

Answer:
Upon successful completion and payment for the course, you can print out your Completion Certificate as soon as you pass the final exam.

Present your Completion Certificate to your auto insurer to receive a mandatory 10% insurance reduction for three (3) years. In addition, we will notify the DMV electronically of your successful course completion to apply a three (3) point credit to your official DMV driving record.

If you have previously taken a 6 hour online defensive driving course, you may take our 3 hour refresher course within the 90 day period prior to the end of your initial three (3) year reduction to receive a 15% discount on your automobile insurance for an additional three (3) years.

 

Question:
How can I pay for the online course?

Answer:
You can pay for the online course by credit/debit card or by check/money order. To pay by credit/debit card, simply fill out the online registration form and you will be linked to a secure payment page to complete your transaction. The site is encrypted to make your online payment fully secure. If you prefer to pay by check/money order, please mail the payment to our office at your earliest convenience.

 

Question:
Are there any special computer requirements to participate in the course?

Answer:
There are no required video downloads or other special computer requirements to participate in our online program. If you are on our website and can see this screen, you can enroll and complete the online course without any problems. Our online course is compatible with all computer configurations, including PCs and MACs, and even works on most cell phones and web-enabled electronic devices.

 

Question:
What happens if I fail the final exam? Can I take it again?

Answer:
You can retake the final exam as many times as needed for FREE.

 

Question:
I have already enrolled. How do I get back into the program?

Answer:
If you have already enrolled, please use your username and password to re-enter and complete the online course. If you have forgotten or lost your username and password, please call us toll-free at (888) 714-7456.

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or call toll-free (888) 714-7456

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